On occasion our jobs require us to have an answering service. We contact Always Connected Answering Service on occasions that require us to have an answering service. They are reasonably priced and very helpful throughout the time that we use their services. Rig Masters, Inc. will definitely use them again should the opportunity arise!
We’ve enjoyed great success with Always Connected. From the time we opened our doors with our first Wash/Dry and Fold store, we knew we would need an answering service that could accommodate our special needs. It’s no secret that Always Connected has been instrumental in our ability to expand our business to 8 locations some of which are 24 hr and unattended. Always Connected has made it possible for us to provide great customer experiences, but still manage my schedule and budget. Their agents know exactly how to handle even the most upset customer. They’re one of our greatest returns on investment and they can quickly adapt to any changes we make. They have become true specialists when it comes to our kind of business.
SUPERIOR CUSTOMER SERVICE INCLUDES
24/7/365 friendly live receptionists
Accurate and complete messages
Custom phone scripts to meet your business needs
Flexible delivery options so you can receive your messages exactly how you wish
Data redundant network to ensure you will be always connected.
Online access to messages and reports
Automated workflows for complex protocols